Cookies Policy

COOKIES AND YOU

Cookies are tiny text files stored on your computer when you visit certain web pages. At tradercliq.com we use cookies to keep track of what you have in your sign-up / free-trial basket, and to remember you when you return to our site. Lots more information for you to read over is detailed below.

What are cookies?

Cookies are tiny text files stored on your computer when you visit certain web pages. At tradercliq.com we use cookies to keep track of what you have in your purchases basket, and to remember you when you return to our site.

To order digital services and products on tradercliq.com, you need to have cookies enabled – see the section on Managing cookies. If you don’t wish to enable cookies, you’ll still be able to browse the site and use it for research purposes. Most web browsers have cookies enabled, but see Managing cookies for help to turn them on should you need to.

Please note that cookies can’t harm your computer. We don’t store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you’re browsing.

We do have relationships with carefully-selected and monitored suppliers who may also set cookies during your visit to be used for remarketing purposes – in other words to show you different products and services based on what you appear to be interested in. If you’d like to opt out, please go to the Network Advertising Initiative website (opens in new window – please note that we’re not responsible for the content of external websites).

Do not track (DNT) is a feature offered by some browsers, with some newer browsers offering it as default. If you enable it, it sends a signal to websites to request that your browsing isn’t tracked, for example by third party ad or social networks, or analytic companies. You can opt out of tracking and analytics on this website by changing your settings in the Managing Cookies section on this page.

At present no industry-wide uniform standard has been agreed and adopted to determine how DNT requests should be managed, so our website doesn’t currently respond to DNT requests. Until that standard is established, we’ll continue to review DNT and other new technologies, but won’t respond to DNT requests.

We’re giving you this information as part of our initiative to comply with recent legislation, and to make sure we’re honest and clear about your privacy when using our website. We know you’d expect nothing less from us, and please be assured that we’re working on a number of other privacy and cookie-related improvements to the website.

privacy and cookies

Our cookies policy

    • To make full use of the online shopping and personalised features on tradercliq.com, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Our cookies don’t store sensitive information such as your name, address or payment details: they simply hold the ‘key’ that, once you’re signed in, is associated with this information. However, if you’d prefer to restrict, block or delete cookies from johnlewis.com, or any other website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.

Here’s a list of the main cookies we use, and what we use them for. You’ll find information about 3rd party cookies on the next tab.

First Party Cookies Set by Tradercliq Software

      • has_js. Session duration. Allows the server to know if it can depend upon javascript. Set to “1” if user has javascript enabled by whichever page a visitor arrives on
      • session id. 3 weeks duration. Used to log in. Set on any page when a visitor arrives
      • cookiesenabled. 1 year duration. Used to decide whether to show the “cookie warning” bar. If this cannot be set to true then cookies are disabled and the bar is not shown. Set on any page when a visitor arrives
      • cookieconsent. 6 month duration. Set if the visitor has dismissed the “cookie warning” bar and thus indicated that they do not need to be warned again. Set on any page when a visitor dismisses the bar

First Party Cookies Set for Other Services

Google Analytics

      • __utma
      • __utmb
      • __utmc
      • __utmz
      • ___utmv
      • All of the above: Various duration: a mix of session and “permanent” cookies lasting 30 mins, 6 months, or 1-2 yrs. Anonymously tracks use of website. These cookies are set or updated on any page visited. See here for full details. Several cookies are set but all serve the same purpose: to see how people reached the site and used it, including search terms used and referring sites.

Optimizely

      • optimizelyEndUserId
      • optimizelyBuckets
      • optimizelySegments
      • optimizelyRedirect
      • optimizelyPendingLogEvents

Optimizely is a A/B testing tool. The cookies hold short alphanumeric string values to store page variant and experiment data. The cookies do not store any personally identifiable information.

Hot Jar

      • _hjIncludedInSample
      • _hjMinimizedPolls
      • _hjUserId
      • _hjDonePolls

Hotjar is an analytics and feedback tool that we use to understand how our website is used and improve usability. Hotjar sets cookies to help us track behaviour across pages and to control visitor polls. The cookies carry no personally identifiable information.

Reinvigorate

      • sv893-[XXX]. Various duration from 1 day to 1 year. Used to see how people interact with our pages
        Up to four cookies starting “sv893-” are set by Reinvigorate and containing numbers like “18764627”. Set on any page when a visitor arrives. Reinvigorate gives us insights into what people do on our web pages – which buttons they click etc – so we can improve our design.

Flash cookies (or Local Shared Objects)

On tradercliq.com we display video content using Adobe Flash Player. Adobe uses Flash cookies (also known as Local Shared Objects) to help improve your experience as a user. Flash cookies are stored on your device in much the same way as usual cookies, but they’re managed differently by your browser.

If you wish to disable or delete a Flash cookie, see Adobe Flashplayer Security Settings (opens in a new window). Please bear in mind though, that if you disable Flash cookies for tradercliq.com you’ll unable to access certain types of content on the site, such as videos.

tradercliq.com ‘share’ tools

    • If you take the opportunity to ‘share’ tradercliq.com content with friends through social networks – such as Facebook and Twitter – you may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Further information about cookies

If you’d like to learn more about cookies in general and how to manage them, visit aboutcookies.org (opens in a new window).

If you’d like to opt out of cookies, please go to the Network Advertising Initiative website (opens in a new window).

Please note that we’re not responsible for the content of external websites.

privacy and cookies

Third party cookies

When you visit tradercliq.com you may notice some cookies that aren’t related to Tradercliq. If you go on to a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Some of the business partners that may set cookies on tradercliq.com include:

  • Quantcast. Duration: 18 months. Our pixel is used for anonymous audience measurement (no PII) and targeted display advertising (a.k.a online behavioural advertising)
  • Sizmek. Activityino2, targetinginfo, u2. Duration: 4 months. Sizmek cookies allow us to assess the effectiveness of our banner adverts and ensure we do not expose you to the same advert multiple times. It contains no personal or sensitive information. The tag can also be used for ROI.
  • Google Translate (translate.googleapis.com). PREF. This cookie is associated with the use of the Google Translate widget on our pages
  • AddThis.__atuvc, Uit, Ssh, Sshs, Ssc, Uid, Uvc, psc. Duration: 1 month – 2 years. Track usage of AddThis links. The cookies may be set and used on other websites too. AddThis explain their cookies (anonymous tracking cookies) here and offer an opt-out mechanism here. Clearspring, the company the provides AddThis, owns some other companies and domains connected to advertising. Their cookies have not been observed on our site but include xgraph.com and xgraph.net
  • Vimeo. __utma, __utmb, __utmc, __utmz. Cookies for tracking use of embedded videos. They appear to be Google Analytics cookies but set by Vimeo. They are only set when movie loads. We can’t show videos without them. See http://vimeo.com/privacy
  • Vimeo for comScore. Tied in to Vimeo player. comScore, the company behind this cookie, reports on the use of websites across the internet. More information: here
  • Facebook. Duration: 180 days. We use the Facebook Pixel to understand conversion tracking, for optimisation and remarketing purposes. For information on how to opt out visit: http://optout.aboutads.info/#!/. To view Facebook’s privacy policy visit: https://www.facebook.com/about/privacy
  • AdYouLike. Duration: 13 months. Webpage visitors are tagged with cookies placed in your browser to provide personal advertising based on recent browsing. No IP address or personal data information is collected. For info, to opt out and to view AdYouLike’s privacy policy visit: https://www.adyoulike.com/privacy_policy.php.
  • Videology. Duration: Up to 1 year. For info, to opt out visit. Videology collects data and ad decisioning to optimise performance of video and display advertising campaigns. https://videologygroup.com/en/learn-about-interest-based-ads-opt-out. To view Videology’s privacy policy visit: https://videologygroup.com/en/privacy-policy
  • Teads. Duration: Up to 1 year. Teads use cookies to prevent visitors seeing repeat adverts and to make more relevant. To view Teads’ privacy policy visit: https://teads.tv/privacy-policy/
  • Captify. Captify collects Non-Personally Identifiably Information (N-PII) via anonymous cookies placed on our partners’ websites or through mobile advertising identifiers within partners’ mobile applications to provide more personalised advertising. To view their privacy policy visit: http://www.captify.co.uk/privacy-policy/

TRADERCLIQ Website Cookie List version 5, 2018-01-01

privacy and cookies

Managing cookies

    • If cookies aren’t enabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching; you won’t be able to add products to your basket and buy them.

To enable cookies

      • If you’re not sure of the type and version of web browser you use to access the Internet:

For PCs: click on ‘Help’ at the top of your browser window and select the ‘About’ option.

For Macs: with the browser window open, click on the Apple menu and select the ‘About’ option

How to check cookies are enabled on PCs

How to check cookies are enabled on Macs

All other browsers

Please consult your documentation or online help files.

privacy and cookies

Banner advertising on other websites

This type of advertising is designed to provide you with a selection of products based on what you’re viewing on tradercliq.com, which are presented to you by our agency when you visit other selected websites. The adverts may highlight alternative styles and colours as well as products from other categories deemed relevant to your browsing history. The technology behind these adverts is based on cookies. Find out more about cookies, and why and how we use them, via the ‘What are cookies’ tab.

Your privacy

Please be assured that the data contained in the cookie used in these adverts is completely anonymous and doesn’t contain any of your personal details. For more information on the privacy policy of Criteo, the company we use to help us advertise, please visit their website (opens in a new window – please note that we can’t be responsible for the content of external websites).

Disabling these adverts

We would like to continue to display content that’s relevant to you; however, you can choose to opt out of this type of advertising permanently by following this link. Please note though, that if you delete your cookies too, we’ll no longer know that you’ve opted out, so the banners from Criteo will reappear when you visit other selected websites.

You may also wish to visit this website to learn more about the cookies on your device set by other companies, and opt out of them if you wish (opens in a new window – please note that we can’t be responsible for the content of external websites).